WhatsApp, call, email, or visit our Al Quoz showroom. We respond within 1 hour during showroom hours and within 24 hours overnight. Free site visit across all 7 emirates. Same-week installation in Dubai and Abu Dhabi. Specialist UAE vinyl flooring team since 2014.
We make it easy to reach us through whichever channel suits you best.
| Method | Details | Best For |
|---|---|---|
| +971 50 427 9771 | Quick questions, sample requests, photos of your space, project discussions on the go | |
| Phone Call | +971 50 427 9771 (same number) | Detailed project conversations, urgent installation requests, designer specifications |
| info@urbanvinylflooring.ae | Document attachments, formal project briefs, trade enquiries, designer specifications, tender submissions | |
| Showroom Visit | Al Quoz Industrial Area 3, Dubai | Seeing samples in person, comparing wood species, discussing premium villa specifications, designer client meetings |
Warehouse, 3 Al Asayel Street
Al Quoz Industrial Area 3
Dubai, United Arab Emirates
Saturday to Thursday9:00 AM to 7:00 PM
FridayClosed
Al Quoz Industrial Area 3 is centrally located in Dubai with easy access from Sheikh Zayed Road, Al Khail Road, and Hessa Street. Approximately 15 minutes from Dubai Marina, 20 minutes from Downtown Dubai, 25 minutes from Dubai Airport, and 90 minutes from Abu Dhabi city centre via Sheikh Zayed Road. Free parking available outside the warehouse. The street is signposted from the main Al Quoz roads.
We serve all 7 emirates with same-week installation in Dubai and Abu Dhabi for standard residential projects. Outer emirates installations typically complete within 5 to 7 days from quote acceptance. Free site visits available across all UAE locations.
Don't see your area listed? Contact us anyway. We cover the entire UAE, and the lists above show common areas only. Free site visits are available everywhere within reasonable travel distance from our Al Quoz base.
We respond to every contact request within these documented timeframes:
| Contact Method | During Showroom Hours | Outside Hours |
|---|---|---|
| Within 1 hour typical | Within 12 hours | |
| Phone call | Answered live or callback within 1 hour | Callback by 10 AM next working day |
| Within 4 hours | By 12 PM next working day | |
| Site visit booking | Confirmed within 1 hour | Confirmed by 10 AM next working day |
Most contact requests fall into one of these categories. Knowing what you need helps us respond with the right information faster.
Tell us your area, square meterage, and material preference (or let us recommend one). We respond with an itemized quote within 24 hours. See LVT, SPC, WPC, or vinyl plank options. Or request a free quote directly.
Up to 6 free vinyl samples delivered to your Dubai or Abu Dhabi address within 48 hours. Designers can request larger sample boards for client meetings. See our supply service for the full sample workflow.
A specialist visits your property at a time that works for you. Free, no obligation. Available across all 7 emirates as part of our installation service.
Send your project specification (size, brand, timeline). We confirm vendor verification within 24 hours and issue trade-priced quote within 48 hours.
If we installed your flooring previously, contact us for warranty support, maintenance advice, or follow-up service. Reference your project number if available.
Anything we haven't covered above. WhatsApp is fastest for general questions. For background on the company, see About Urban Vinyl Flooring.
Walk-ins are welcome during showroom hours (Saturday to Thursday, 9 AM to 7 PM). Appointments are preferred for designer consultations, detailed specification meetings, and trade buyer discussions because we can prepare relevant samples and pricing in advance. Send a quick WhatsApp to schedule.
Yes, photos are very helpful. Send pictures of the floor area, any existing flooring, and natural lighting conditions to +971 50 427 9771. Photos let us recommend specific products before the site visit. Video walkthroughs of larger villa projects are also welcome and speed up our quote turnaround.
Yes, completely free with no obligation across all 7 emirates. We measure your space, inspect subfloor condition, discuss material options, and follow up with an itemized quote within 24 hours. There's no charge whether you proceed with us or not, and no upsell pressure during the visit.
No, samples are free. Up to 6 vinyl samples delivered to your Dubai or Abu Dhabi address within 48 hours. Outer emirates samples deliver within 48 to 72 hours. Trade buyers and designers can request larger sample boards (up to 12 samples) for client presentation purposes.
For standard residential projects in Dubai and Abu Dhabi, same-week installation is typical once you confirm the quote and material is in stock. Same-day installation is available for urgent projects under 50 sqm in central areas. Outer emirates installations typically schedule within 5 to 7 days from confirmation.
No, we are closed on Fridays. Showroom hours are Saturday to Thursday, 9 AM to 7 PM. WhatsApp messages sent on Friday are acknowledged Saturday morning. Pre-scheduled meetings on Saturdays are available for clients with weekday work commitments.
We supply to GCC countries on request including Saudi Arabia, Oman, Bahrain, Kuwait, and Qatar. Outbound shipping is quoted separately based on volume, destination, and customs requirements. Installation services are UAE-only. For GCC supply enquiries, send project details via email to info@urbanvinylflooring.ae or WhatsApp.
Most useful information includes: project location (area or city), approximate square meterage or room count, vinyl category preference (LVT, SPC, WPC, or vinyl plank, or "not sure"), timeline, and whether you need installation or supply only. Photos of the space help. We follow up with questions if anything is missing.
Send a WhatsApp message, give us a call, or drop an email. Free site visit across all 7 emirates. Free samples delivered within 48 hours. Itemized quote within 24 hours. Specialist UAE vinyl flooring team since 2014 with 1,000+ completed projects across Dubai, Abu Dhabi, and the UAE. Whatever your project size, we're ready to help today.
1 hour response Free site visit No-pressure consultation